Affordaboard Guitar Pedals LTD
Affordaboard Guitar Pedals LTD
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We strive to provide high quality products and service to our customers. However, if you are not satisfied with your order, please contact us immediately.
If there is a problem with your order, we may offer a refund, store credit or a replacement depending on the circumstances. We reserve the right to refuse a refund if we believe the request is fraudulent or not in good faith.
If we have sent the wrong product, we will pay for the return and send out the correct product immediately.
If the product is faulty, we will pay for the return and either replace, refund or offer store credit.
If you simply don’t like the product, you can return it at your expense for a refund or store credit. Providing that the item is still in sellable condition and there is no damage to the product.
If you receive a refund, please note that it may take up to five business days for the funds to appear in your account, depending on your payment method and bank processing times.
If you have placed an order by mistake or changed your mind, we may offer a refund. Please double-check your order before submitting it.
We reserve the right to modify or update this refund policy at any time, without prior notice.
If you have any questions or concerns regarding our refund policy, please contact us.
At Affordaboard Guitar Pedals LTD, we're committed to respecting your privacy. We believe a business should use customer information honestly and only so that we can provide a better experience for our customers, either:
Directly - for example by using data about what products you've looked at in the past to show you more products we think you'll like in the future,
or
Indirectly - like judging the performance of our website so that we can constantly improve it for a better experience for all our customers.
We will keep your information safe, never misuse it and never pass it on to other companies*.
We may share information with governmental agencies or private companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; (2) trying to protect against or prevent actual or potential fraud or unauthorised transactions; or, (3) investigating fraud which has already taken place. We will not provide your information to any other company or organisation for marketing purposes.
Your data is held in accordance with our data protection registration notification. When you place an order on this website, we consider the information you enter as private. The information is kept on a secure server protected from outside parties.
*We use Royal Mail and we will give them your mobile number or email address along with your name and postage address. You may receive a text or an email with tracking updates of your parcel.